Pleasantly surprised at the level of customer service
Had never been there and was pleasantly surprised at the level of customer service. I was greeted by several people and was given instant attention by James Taylor. Very knowledgeable about the questions I had for him and knew the product I was asking about. If you need help with a project, go there. I think any of the gentleman behind the counter will be more than happy to help.
Great people to deal with. Great customer service.
Great people to deal with. Great customer service and that goes along way in any business. Never had an issue with loading always super fast and organized. Unlike their competitors down the road.
SUNRISE HEATING & AC
Getting customer service like these guys offer I will definitely keep coming back
These guys are awesome and very helpful. I've been a customer of Baker Distributing for a few years now and getting customer service like these guys offer I will definitely keep coming back.
Check out more of our 5-Star Reviews
Fantastic customer experience!
Had what I needed. Purchased acetylene and they checked the bottle at the counter to verify that it was full. 10/10 guys.
Amazing location - always ready, willing, and ABLE to help!
Great stock, excellent staff, and TM Mike Berryhill is the best in the business. Can't thank the Baker team enough!
I've been doing business here for 5 years. It's been a great experience always taking care of my HVAC needs. It's become a joy each time I go there, and owe it all to Joel that got me interested.
They are very polite and professional folks. Awesome people!
For me, Baker is my favorite!
I consider this Baker Distributing location to be my home base supplier and not just because they are located perfectly in St. Petersburg. The staff at this location is knowledgeable, accurate with orders and very friendly when treated with mutual respect. These are the kind of people who will go a little further to find what one needs in a pinch. HVAC can be a tough trade and the industry is constantly changing, but I know I can rely on my Baker people to be there with the answers and materials. I often joke with my coworkers that each supplier has its own character and quality; for me, Baker is my favorite. Get to know Steve, Tom, Adrian, Brenna and Dillion and they will meet you with kindness and helpfulness even when they are overwhelmed and under pressure by the demands of the trade.
Kenny went above and beyond! Go see him for any HVAC parts or supplies.
Great equipment at a great price!
These guys have great customer service and they sell great equipment at a great price. I spend about 200k a year here. It's the only place I go for equipment.
Have exactly what we are looking for.
The people here are very knowledgeable, they normally have exactly what we are looking for. If not, they communicate clearly on timeline for shipping. Customer service is top notch, you don't always get that when dealing with HVAC people. Highly recommend.
Knowledgeable and dedicated employees.
A small tucked away store with knowledgeable and dedicated employees. This company has supplied me with various HVAC/R needs ranging from Residential to Commercial Supermarket Rack systems. Baker has a decent network of locations and if they don't have it, they can get it quickly.
Wes and his team are amazing partners for any in the industry!
Great experience!!! Very kind customer service and very affordable!
First class service
Friendly and efficient staff. First class service always.
I needed after hours on a holiday. This place is really on it. Great service.
Service is impeccable.
These guys are never out of the ballpark with their pricing and the service is impeccable. Knowledgeable staff and seems like there's always what you need in stock. Can't go wrong going to Baker.
Recommend them over all stores in Winston, Salem.
Steve Bolick in sales and Austin up in the store front and delivery area have been great to deal with and competitive with prices and customer service. Always greeted with a smile at the store and great to deal with over the phone. I recommend them over all distributing stores in Winston Salem. They try their best to make sure all customers big and small are taken care of fairly and honestly. 5 stars all around because they deserve it.
My go to spot.
This is my go to spot for my HVAC-R. Buddy has a good attitude towards customers and is very knowledgeable on what he sells. Store is always in orderly fashion. I would highly recommend this facility for all, and I mean all, HVAC.
They go the extra mile.
Top distributor! Excellent service, products and prices. They go the extra mile to get you what you need.
Great local HVAC wholesale distributor.
Store is conveniently located to Spartanburg. Store is tidy, neat, and clean. Staff is helpful and often has the small items on hand and can order products.
Great customer service.
Even though I am now hours away from this store, I still call the manager John for help finding parts and to have them ship orders to me.
Best supply house ever!
All contractors should use this place for all their needs. Counter guys are awesome!!
Love the guys...
Always professional, courteous and knowledgeable of everything needed.
Best place in town for HVAC
Always polite and friendly customer service. Best place in town for HVAC materials at a great price! Never disappointed when I go in and always greeted the same every time!
Your Feedback Drives our Strive
We owe much of our success and growth to persistent innovation and superior customer service. The feedback we receive from customers is something we greatly appreciate. Every review and testimonial is an opportunity to learn and make our products and services better. We continuously enhance our customer experience using customer feedback to ensure we excel in our industry. It's this commitment to constant improvement that has helped us maintain our reputation over the years.
Check out this video testimonial from Koby Veillon in Lakeland, Florida reviewing his experience using Baker Curbside Express
The showrooms could be loaded with 3-5 people waiting on supplies, this way it’s in and out. Real easy and real quick!