Our customer service team is here to help
if you are not satisfied for any reason
Most merchandise can be returned within 90 days of purchase unless noted in our Return Policy Exceptions. Refunds will be issued to the original form of payment (credit account, credit card, etc.). Original shipping charges will be deducted from the refund unless the return is the result of an error by Baker Distributing. Please note bundled items need to be returned with all components for a full refund.
Customers should contact customer service if not satisfied with a product for any reason. We will promptly provide an exchange or refund if the product is returned within 90 days of delivery, in its original packaging and with proof of purchase from Baker Distributing.
For business customers, product returns, if allowed, must be made within one (1) year from date of purchase, unless otherwise indicated. Returned product must be in original packaging, unused, undamaged, and in saleable condition. Proof of purchase is required in all cases. Product returns may be denied or made subject to restocking fees and other charges by Baker Distributing.
Please do not send your purchase back to the manufacturer. Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your account or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.