eCommerce Help

eCommerce Support
Monday - Friday
7:00 A.M. - 5:00 P.M. EST.

(844) 289-0033
[email protected]

Promo Code FAQ

Baker Distributing Company partners with some of the top HVAC/R manufacturers in the world to provide our contractors the best promotional offers available. You can find our latest offers in the Specials Center.
We’ve made it easy to take advantage of our offers with promo codes. A promo code can be applied from the cart or during the checkout process. Learn how to resolve an error message.


How to Apply a Promo Code From the Cart:

  • From the cart, click Apply Promo Code from the Summary on the right-hand side of the Shopping Cart page.
  • Type the promo code from the promotion on the Apply Promo Code line.
  • Click Apply.
  • A green checkmark notification will appear in the upper left-hand corner if the promo code entry was successful.
  • The summary on the right side of the page will contain the details of the promo code.
  • To continue, click on Proceed to Checkout and complete the checkout steps.

How to Apply a Promo Code During Checkout:

  • The opportunity to enter a promo code during checkout is at the Payment step.
  • Type the promo code from the promotion on the Apply Promo Code line.
  • Click Apply
  • A green checkmark notification will appear in the upper left-hand corner if the promo code entry was successful.
  • The summary on the right side of the page will contain the details of the promo code.
  • To continue, complete the checkout steps.

How to Resolve a Promo Code Error:

If a promo code entry is unsuccessful, there will be a red "not valid" notification and the discount will not appear in the summary. See the tips below to fix the error.

  • Check to be sure the date of the promotion offer window is still valid.
  • Retype the promo code for the discount exactly how it appears on the promotional page. Click Apply.
  • Copy and paste the code on the promo code line. Click Apply.
  • Typically, one of these methods will resolve the error.
  • If not, please reach out to our eCommerce help desk for assistance.

eCommerce Support
Monday - Friday
7:00 A.M. - 5:00 P.M. EST.

local_phone (844) 289-0033
email [email protected]

Promo Code FAQ
There Are Two Ways To Apply a Promo Code:
From the Cart and From the Checkout

Getting a not valid error? Get help.

Apply Code From Cart:

Step 1: To enter a promo code from the cart, click on Apply Promo Code from the Summary on the right hand side of the Shopping Cart page.
Step 2: Type the promo code from the promotion on the Apply Promo Code line.
Step 3: Click Apply

2023 HVAC/R DOE regulations. hvac seer ratings changes for 2023.

Step 4: A green checkmark notification will appear in the upper left hand corner if the promo code entry was successful.
Step 5: The summary on the right side of the page will contain the details of the promo code.
Step 6: To continue, click on Proceed to Checkout and complete the checkout steps.

2023 HVAC/R DOE regulations. hvac seer testing changes for 2023.

Apply Code From Checkout

Step 1: The opportunity to enter a promo code during checkout is at the Payment step.
Step 2: Type the promo code from the promotion on the Apply Promo Code line.
Step 3: Click Apply

2023 HVAC/R DOE regulations. hvac seer ratings changes for 2023.

Step 4: A green checkmark notification will appear in the upper left hand corner if the promo code entry was successful.
Step 5: The summary on the right side of the page will contain the details of the promo code.
Step 6: To continue, complete the checkout steps.

2023 HVAC/R DOE regulations. hvac seer testing changes for 2023.

Unsuccessful Promo Code Application

If a promo code does not work, there will be a red notification and the discount will not appear in the summary.

2023 HVAC/R DOE regulations. hvac seer ratings changes for 2023.

How to Resolve a Promo Code Error

Option 1: Retype the promo code for the discount exactly how it appears on the promotional page. Click Apply
Option 2: Try copying then pasting the code on the promo code line. Click Apply
Typically, one of these methods will resolve the error.
Option 3: If not, please reach out to our eCommerce help desk for assistance.

eCommerce Support
Monday - Friday
7:00 A.M. - 5:00 P.M. EST.

local_phone (844) 289-0033
email [email protected]

2023 HVAC/R DOE regulations. hvac seer ratings changes for 2023.

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