Ordering with Baker has never been easier
Place orders quickly and easily over the phone, in-store, online or with your Sales Rep. Our dedicated counter staff and inside sales representatives are available to assist you at all locations.
Work with your local Sales Center Manager, Territory or Regional Sales Managers for large job orders, hard to find products and special orders.
How to Place Orders
Get products while on your route from a local sales center
Place orders at our sales centers in person or by phone / fax. For larger job orders, work with your store manager or counter sales representative.
Convenient online ordering from any device
Place orders from the convenience of your computer or mobile device using Bakerdist.com or the Contractor Assist Mobile App.
One-on-one order placement and personalized support
Order one-on-one with a Territory or Regional Sales Manager who can provide support on a more personal level.
Shipping, Pick-up & Delivery
job site delivery
We offer multiple delivery methods to suit the needs of every customer. Our fleet of over 200 delivery vehicles can make on-site deliveries with large equipment. We also utilize UPS and common carriers for smaller, local and out of town deliveries.
Orders can be picked up in-store from a nearby sales center. Sales center employees can have orders ready for pickup as early as 30 minutes after your order has been placed.
We can handle your special order requests and hard to find products. Work with a Store or Regional Sales Manager for custom orders, quotes, bids and hard to find products.
After Hours / Emergency
After Hours Customer Support is available 7 days a week by calling our answering service. You will receive a return phone call by a Baker representative.
Returns & Exchanges
Most merchandise can be returned within 90 days of purchase unless noted in our Return Policy Exceptions. Refunds will be issued to the original form of payment.
Inventory & Distribution
Distribution Centers in Florida, Texas and California replenish each Baker Distributing Sales Center on a weekly basis. All distribution and sales centers have access to inventory throughout the country.
Top Products Lines
We offer a complete range of products for HVAC/R and Foodservice pros with some of the top lines in the industry. On average, our stores stock 8,000 line items from approximately 200 suppliers.
We work hard to provide the best possible value for our customers with consistent, competitive pricing. Our large purchasing base allows us to provide volume discounts that save you money and enhance your bottom line profit.