Ordering with Baker

Ordering with Baker has never been easier


Place orders quickly and easily over the phone, in-store, online or with your Sales Rep. Our dedicated counter staff and inside sales representatives are available to assist you at all locations.

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baker sales staff

Work with your local Sales Center Manager, Territory or Regional Sales Managers for large job orders, hard to find products and special orders.

How to Place Orders

Ordering at a Baker Sales Center

sales centers

Get products while on your route from a local sales center

Place orders at our sales centers in person or by phone / fax. For larger job orders, work with your store manager or counter sales representative.

Ordering at Baker eCommerce

eCommerce

Convenient online ordering from any device

Place orders from the convenience of your computer or mobile device using Bakerdist.com or the Contractor Assist Mobile App.

ordering at baker sales team

sales team

One-on-one order placement and personalized support

Order one-on-one with a Territory or Regional Sales Manager who can provide support on a more personal level.

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Shipping, Pick-up & Delivery

job site delivery

We offer multiple delivery methods to suit the needs of every customer. Our fleet of over 200 delivery vehicles can make on-site deliveries with large equipment. We also utilize UPS and common carriers for smaller, local and out of town deliveries.

in-store pickup

Orders can be picked up in-store from a nearby sales center. Sales center employees can have orders ready for pickup as early as 30 minutes after your order has been placed.

More Information

Special Orders

We can handle your special order requests and hard to find products. Work with a Store or Regional Sales Manager for custom orders, quotes, bids and hard to find products.

After Hours / Emergency

After Hours Customer Support is available 7 days a week by calling our answering service. You will receive a return phone call by a Baker representative.

Returns & Exchanges

Most merchandise can be returned within 90 days of purchase unless noted in our Return Policy Exceptions. Refunds will be issued to the original form of payment.

Inventory & Distribution

Distribution Centers in Florida, Texas and California replenish each Baker Distributing Sales Center on a weekly basis. All distribution and sales centers have access to inventory throughout the country.

Top Products Lines

We offer a complete range of products for HVAC/R and Foodservice pros with some of the top lines in the industry. On average, our stores stock 8,000 line items from approximately 200 suppliers.

Consistent Pricing

We work hard to provide the best possible value for our customers with consistent, competitive pricing. Our large purchasing base allows us to provide volume discounts that save you money and enhance your bottom line profit.

About Baker Sales and Ordering

Place orders quickly and easily in-store by visiting or calling one of our local sales centers. Orders can be placed anytime online using either Bakerdist.com or the HVAC Contractor Assist Mobile App. For more personalized service, reach out to your Regional Sales Representatives to assist with custom orders, quotes, bids and hard to find products.