Baker Distributing : Company Profile

Baker Distributing Company Profile

Founded in 1945, Baker Distributing Company is engaged in the sales and distribution of HVAC, refrigeration, food service equipment, parts and supplies for residential, commercial and marine applications.  Baker Distributing offers customers a wide range of product lines, competitive pricing, superior customer service and valuable, timesaving services that position us as an industry leader.  Our organization has the experience to meet your company’s heating, ventilation, air conditioning, refrigeration and food service requirements.

With over 200 locations in 22 states, each Baker Distributing Sales Center is staffed by the most knowledgeable and customer service oriented people in our industry.  With a complete inventory of HVAC/R products and technical assistance, our Sales Centers can provide you with the products and information you need to make your job and you more efficient.

States where Baker Distributing has sales centers:


Alabama                    Arkansas                     Arizona                       California

Florida                          Georgia                      Indiana                       Kansas                         

Louisiana                     Maryland                   Mississippi                    Missouri                       

Nebraska                     Nevada                     New Mexico               North Carolina         

Oklahoma                   South Carolina         Tennessee                   Texas                           

Utah                               Virginia

Products:   We offer our customers a complete range of products for the HVAC/R and food industries.  On average, each location stocks 8,000 line items from approximately 200 suppliers.  We are a stocking distributor of the top lines in the HVAC/R industry.

Ordering:   Baker Distributing works hard to ensure that obtaining products is quick and convenient.  Orders can be called in, faxed, placed at a sales center counter or ordered on-line.  Hard to find products?  No problem!  We have the ability to handle your special requests.

Baker OnLine:   Baker Distributing’s interactive website (www.mybakeronline.com) allows you or any of your designated staff the ability to obtain product information, order product online, check stock, check the status of your orders, print copies of invoices, check unpaid and paid invoices and more.

Competitive Pricing:   Using a single source allows you a better understanding of your costs up front.  Our large purchasing base equates to competitive prices and volume discounts that save you money.  Baker Distributing’s consistent pricing ensures your technicians will not have to negotiate for each individual item or waste time having to comparison shop.  In addition to everyday competitive pricing, you can come to us for quoting any size job.  At Baker Distributing you can feel confident that we are providing your organizations with the best possible value.

Inventory:   Our Distribution Centers in Jacksonville, FL, Houston, TX and Tracy, CA replenish each Baker Distributing Sales Center on a weekly basis.  Emergency orders from our Distribution Centers are available 24/7 and are received within 24 hours in most areas.  With the technology of our computer system, each location has access to inventory throughout all of our Sales Centers nationwide.

Delivery:   Our fleet of over 200 delivery vehicles makes local deliveries.  We also utilize UPS and common carriers for out of town deliveries.

After Hours :   Our products and services are available 24 hours a day 7 days a week through our (800) 217-4698 emergency answering service.  Leave your name, number, nature of your call and the location you are nearest, and you will be called back by someone from Baker Distributing Company within 20 minutes.

Divisions Within Baker

Because of the many markets Baker Distributing supports, we have specialized divisions within the company to provide our customers with the expertise and service they deserve.

General Sales Division:   This sales staff serves the HVAC industry throughout Baker Distributing’s territory working closely with the sales centers to provide HVAC equipment, parts, supplies and service to their customers with products they need for residential, commercial and mechanical jobs or repairs.  Key products for this division include heating and air conditioning equipment, mini-splits, insulation, grilles, registers, Copeland Compressors, Motors, DuPont Refrigerants, parts, supplies and more.

Commercial Refrigeration Division:   This division serves the supermarket industry and commercial refrigeration contractors with an experienced service oriented sales force.  Key products for this division are Heatcraft refrigeration systems, certified Copeland compressors and parts, condensing units, DuPont Refrigerants, Mueller copper tube and fittings, Sporlan valves, driers and components, Howe Ice machines and Styline Doors.

Food Service Division:   Ice Design is the Food Service Division within Baker.  Highly trained sales specialists serve this division with products specifically for this market.  Through their showroom displays of merchandise, customers can visit one of the many Ice Design Centers and get a first hand look at the products that are available.  Key products for this division are Manitowoc ice machines, Servend, Beverage/Air dispensers, True Reach-Ins and Multiplex – just a few of the many products available through this division.

Technical Support / Training:   The primary mission of Baker Distributing Company’s Technical Support Group (TSG) is to provide HVAC dealers access to technical support via telephone and email.  Their diverse experience and technical focus provide the flexibility necessary to quickly assist technicians with field issues to maximize customer satisfaction and meet expectations.  When necessary, the TSG also works with the sales centers throughout the company to assist in warranty dispositions.

In addition, the TSG provides fee based HVAC technical training.  This training can be requested through our sales centers.  As our industry transitions to 410A and products continue to evolve with the latest technologies, training is more important than ever.  A wide selection of HVAC/R CD’s, DVD’s and manuals are also available in the local sales centers.  Subjects range from North American Technical Excellence exam preparation to specific HVAC/R topics that can expand an individual’s industry knowledge base and skill level.

The majority of Baker Distributing’s sales centers are registered NATE “Test Organizations” which offer technicians the convenience of testing locally for certification.  By becoming NATE-certified, the technician has the opportunity to formally validate their HVAC/R technical skills and knowledge.


   

   
   

   

   

   

   

   

   

   

   

   

   

   

   

   

   


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